This product is warranted for a 3-year period effective from the date of purchase by the first user. This warranty covers all material or production flaws. It does not include defective parts subjects to normal wear & tear such as bearings, brushes, cables and plugs, or accessories such as drills, drill bits, saw, blades. Also it does not cover damage or defects resulting from maltreatment, accidents or alterations or the cost of transportation.
At the same time, no claim can be made on the warranty if the damage of the device is the result of negligent maintenance overload.
Definitely excluded from the warranty is damage resulting from fluid permeation, excessive dust penetration, intentional damage (on purpose or by gross carelessness), inappropriate usage (use for purposes for which the device is not suitable), incompetent usage (e.g. not following the instructions given in the manual supplied), inexpert assembly, lightning strike, erroneus net voltage.
This list is not exhaustive.
Acceptance of claims under warranty can never lead to the prolongation of the warranty period nor commencement of a new warranty period in case of a device replacement.
Devices or parts which are replaced under warranty therefore remain the property of Dekton Power.
We reserve the right to reject a claim whenever the purchase cannot be verified or when it is clear that the product has not been properly maintained (clean ventilation slots, carbon brushes serviced regularly etc).
Your purchase receipt must be kept as proof of date of purchase.
Your appliance must be returned undismantled to your dealer in an acceptably clean state, (in its original blow-moulded case if applicable to the unit), accompanied by proof of purchase.
We work hard to make sure Avron tools are reliable as well as affordable. However, if you have a problem with any product, we want to get your job up and running again as quickly as possible.
All our products are backed by a three-year product replacement warranty. So if something develops a fault within three years after purchase, we’ll replace it. To submit a replacement claim, simply complete the form below.
All Avron products come with a 3 year warranty as standard.This warranty, and the warranty period, begins on the date of retail purchase as detailed on your sales receipt. If this product develops a fault within 30 days of purchase, return it to the stockist where it was purchased, with your receipt, stating details of the fault. If this product develops a fault after 30 days a warranty claim must be submitted. Your original receipt indicating the place and date of purchase must be submitted to validate the claim. We do not refund carriage. All products should be packaged carefully to prevent damage or injury during transportation. The replacement of the product will not extend, or renew the period of guarantee. Retained tools, or parts, for which a replacement has been issued, will become the property of Avron Trading Ltd. The replacement of your product under this warranty provides benefits which are additional to, and do not affect, your statutory rights as a consumer.
The replacement of the product, once verified to the satisfaction of Dekton tools, Oakdene product and Maxifix, that the defect is due to faulty materials or workmanship. If any part is no longer available or out of manufacture, we may replace it with a functional replacement.
Normal wear and tear caused by use in accordance with the operating instructions e.g. blades, brushes, belts, bulbs, batteries etc. Accidental damage, faults caused by: improper use, abnormal environmental conditions, overloading, insufficient maintenance, careless operation or handling of the product. Use of the product for anything other than normal intended purposes. Change or modification of the product in any way. Defects caused by the use of parts or accessories which are not Avron genuine components. Claims, other than the right to correction of faults with the product covered by these conditions. Slight deviations from the specification that do not affect the functionality of the product.
Please note registrations must be received within 28 days of purchase.