We work hard to make sure Avron tools are reliable as well as affordable. However, if you have a problem with any product, we want to get your job up and running again as quickly as possible.

 

All our products are backed by a three-year product replacement warranty. So if something develops a fault within three years after purchase, we’ll replace it. To submit a replacement claim, simply complete the form below.

  

All Avron products come with a 3 year warranty as standard.This warranty, and the warranty period, begins on the date of retail purchase as detailed on your sales receipt. If this product develops a fault within 30 days of purchase, return it to the stockist where it was purchased, with your receipt, stating details of the fault. If this product develops a fault after 30 days a warranty claim must be submitted. Your original receipt indicating the place and date of purchase must be submitted to validate the claim. We do not refund carriage. All products should be packaged carefully to prevent damage or injury during transportation. The replacement of the product will not extend, or renew the period of guarantee. Retained tools, or parts, for which a replacement has been issued, will become the property of Avron Trading Ltd. The replacement of your product under this warranty provides benefits which are additional to, and do not affect, your statutory rights as a consumer.

What is covered

The replacement of the product, once verified to the satisfaction of Dekton tools, Oakdene product and Maxifix, that the defect is due to faulty materials or workmanship. If any part is no longer available or out of manufacture, we may replace it with a functional replacement.

What is not covered:

Normal wear and tear caused by use in accordance with the operating instructions e.g. blades, brushes, belts, bulbs, batteries etc. Accidental damage, faults caused by: improper use, abnormal environmental conditions, overloading, insufficient maintenance, careless operation or handling of the product. Use of the product for anything other than normal intended purposes. Change or modification of the product in any way. Defects caused by the use of parts or accessories which are not Avron genuine components. Claims, other than the right to correction of faults with the product covered by these conditions. Slight deviations from the specification that do not affect the functionality of the product.

 

Please Contact us to make a claim.